We know you want your order ASAP, which is why most orders are processed and shipped the same day or within 24 hours of your order. Orders with personalization or engraving can take 3-5 business days to be processed. Please note that usual processing times may be delayed occasionally, such as during peak holiday times or promotional events.
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Delivery Time= Processing Time + Shipping Time
The shipping times listed are estimates quoted by our couriers, so HiPearl cannot be liable or held responsible for any delay after dispatch. Delays do happen occasionally due to uncontrollable factors, e.g., weather changes, but please be assured that HiPearl will do our best to minimize any inconveniences that may arise.
Physical gift cards are shipped to you just like our jewelry and adhere to the same processing and delivery times mentioned above. If you want us to include a message on your gift card, you can enter this when you checkout. Just select the "Need a gift card message?" option and write down your message to add this to your order.
All HiPearl jewelry is packaged in our free signature jewelry box. For something a little more special, you can upgrade to our luxury gift packaging for an additional fee.